Home Epson Customer Login

Epson WorkForce Enterprise

AM-M5500 Monochrome Multifunction Printer

A 55 ppm A3 monochrome MFP built for large workgroups that need high-volume black-and-white printing, fast document handling, enterprise security, and flexible finishing without the energy demands of a traditional mono laser copier.

Request InformationExplore Epson Business Inkjet
55 ppm
ISO monochrome print speed
8,000–60,000
Recommended monthly print volume
Up to 11" × 17"
A3 paper support
Epson WorkForce Enterprise AM-M5500 monochrome multifunction printer
Enterprise Monochrome Productivity

Built for organizations that print a lot of black-and-white pages

The AM-M5500 brings Epson PrecisionCore Heat-Free technology to the traditional departmental copier role, with the speed, paper handling, scanning, security, and finishing options expected from an enterprise MFP.

Epson rates the AM-M5500 at 55 ISO pages per minute and recommends it for monthly print volumes from 8,000 to 60,000 pages. It supports 11 × 17 / A3 documents, a 150-sheet automatic document feeder, a customizable 10.1-inch color touchscreen, and optional finishing for environments that need more than basic print-copy-scan functionality.
Compare printer & copier options

Why Consider The AM-M5500

Enterprise capability without relying on a laser print engine

The AM-M5500 is designed around high-volume monochrome productivity, low-energy operation, flexible paper handling, and the workflow features larger organizations expect.

55 ISO ppm

Fast monochrome output and a quick first page help keep large shared workgroups moving through everyday office documents.

8,000–60,000 Pages / Month

Epson's recommended monthly print-volume range positions the AM-M5500 for sustained departmental and high-volume office use.

11 × 17 / A3 Printing

Handle letter, legal, ledger, A3, and other office media from one shared monochrome platform.

Lower Power Demand

Epson states the AM-M5500 uses the lowest power consumption in its class and up to 60% less power than comparable monochrome laser printers.

Enterprise Security

A full suite of security capabilities helps support environments that handle confidential, regulated, or business-sensitive documents.

Finishing & Workflow Options

Available options support stacking, stapling, booklet making, hole punching, fax, multi-network configurations, and workflow integration.

A different approach to the traditional monochrome copier

PrecisionCore Heat-Free technology prints without the high-temperature fusing system used by laser copiers. That allows Epson to pursue a simpler, lower-power approach while still targeting the same large-workgroup environments that traditionally rely on departmental monochrome laser MFPs.

Epson states that the AM-M5500 uses the least floor space in its class and up to 60% less power than comparable A3 monochrome laser printers and copiers in the 45–60 ppm range. Actual energy use varies with configuration and workload, but the difference in print technology is significant for organizations evaluating electricity use, heat, and equipment footprint.

  • PrecisionCore Heat-Free line-head inkjet technology
  • No laser fuser heating cycle
  • Epson states lowest power consumption in its class
  • Epson states up to 60% lower power use versus comparable mono laser devices
  • EPEAT Certified

Learn about our environmental approach

Angled view of the Epson WorkForce Enterprise AM-M5500

Extra-high-capacity black ink for high-volume departments

Because the AM-M5500 is monochrome, the supply system stays simple: one black DURABrite Pro pigment ink cartridge family instead of separate black, cyan, magenta, and yellow supplies. Epson describes the T15K cartridge as an extra-high-capacity ink designed for high-volume printing with fewer interventions.

DURABrite Pro pigment ink is formulated for fast drying, sharp black text, and water-resistant business output. Epson specifies genuine Epson ink for the AM-M5500.

  • Black ink code: T15K
  • Epson black ink SKU: T15K100
  • Product name: Epson T15K DURABrite Pro Black Ink Cartridge, Extra High-capacity
  • Maintenance box model: C12C937181
  • Monochrome design means only one ink color to stock

Ink & toner servicesRequest equipment information

AM-M5500 supplies

  • T15K / T15K100 — black ink
  • C12C937181 — maintenance box
  • Genuine Epson consumables specified for this model

Paper handling and finishing for real departmental workflows

The AM-M5500 supports standard office sizes through 11 × 17 / A3, while the multipurpose paper path can accommodate long user-defined media up to 11.7 × 47.2 inches for supported single-sided applications. A 150-sheet automatic document feeder supports high-volume scan, copy, and optional fax workflows.

The platform can also be configured with finishing options for stacking, stapling, booklet making, and hole punching. That makes it suitable for departments that need a high-volume monochrome engine but still expect copier-style document production and finishing.

  • Letter, legal, ledger, and A3 paper support
  • Long media support through the multipurpose paper path
  • 150-sheet automatic document feeder
  • Optional inner finishing
  • Optional stapling, booklet making, and hole punching
  • Optional fax and multi-network configurations

Discuss your paper and finishing needs

Epson WorkForce Enterprise AM-M5500 shown from the left

Workflow & Management

Built to live in a managed business environment

The AM-M5500 combines a large touchscreen with Epson workflow software, mobile printing, security controls, and third-party integration capabilities.

10.1-inch Touchscreen

A large customizable color interface helps users reach common copy, scan, and workflow functions quickly.

Epson Open Platform

Open Platform support allows integration with Epson solutions and compatible third-party document and workflow applications.

Mobile Printing

Support includes Epson Connect, Epson Smart Panel, Apple AirPrint, Mopria Print Service, Mopria Scan, and Microsoft Universal Print.

Advanced Security

Enterprise-oriented security features help manage access and protect documents and device communications.

Print Management

The platform supports Epson print-management solutions for organizations that want more visibility and control over shared-device usage.

Managed Print Ready

A high-volume departmental device is often best evaluated as part of the whole fleet, including volume, service history, supply use, and device placement.

Key Specifications

AM-M5500 at a glance

The specifications most buyers will want to compare when replacing a departmental monochrome copier.

Print & Volume

  • Manufacturer model: C11CL48201
  • 55 ISO ppm monochrome print speed
  • PrecisionCore Heat-Free line-head inkjet
  • Maximum print resolution: 600 × 2400 dpi
  • Recommended monthly print volume: 8,000–60,000 pages
  • DURABrite Pro pigment black ink

Paper & Document Handling

  • Paper sizes through 11" × 17" / A3
  • Long media up to 11.7" × 47.2" through supported paper path
  • 150-sheet automatic document feeder
  • Automatic two-sided scanning and copying
  • Optional stapling and hole punching
  • Optional booklet finishing and fax

Interface & Integration

  • 10.1" customizable color touchscreen
  • Ethernet standard; optional Wi-Fi / Wi-Fi Direct configuration
  • Epson Open Platform
  • Epson Solutions Suite compatibility
  • Mobile and cloud printing support
  • Advanced enterprise security features

A 55 ppm copier is only a good fit if the workload matches it.

We can review your current meter volumes, paper sizes, finishing requirements, supply costs, and service history before recommending the AM-M5500 or another Epson platform.

Request an equipment review

Who is the AM-M5500 a strong fit for?

This is not a small-office desktop MFP. The AM-M5500 is designed for departments and larger workgroups that consistently produce substantial monochrome volume and need the paper handling, security, scanning, and finishing expected from a centralized copier.

It is especially worth evaluating when an organization wants to replace a 45–60 ppm A3 monochrome laser copier and is interested in lower electrical demand, a compact footprint, Heat-Free inkjet technology, and fewer color consumables to manage.

  • Schools and education offices with large black-and-white document volumes
  • Government, healthcare, nonprofit, and professional-office departments
  • Workgroups regularly producing 8,000–60,000 pages per month
  • Organizations that need 11 × 17 / A3 output and copier-style finishing
  • Buyers comparing a departmental monochrome inkjet with a traditional mono laser copier

Talk through your applicationPrinter & copier sales

When another Epson may fit better

  • Need full business color? Compare the AM-C4000 / C5000 / C6000 family.
  • Need a smaller footprint and lower volume? Compare WorkForce Pro models.
  • Need specific finishing? Confirm the accessory configuration before ordering.
Local Sales & Support

Evaluate the copier, the supplies, and the service plan together

One Source Imaging can help compare the AM-M5500 against the equipment and costs you already have—not just against another specification sheet.

We can review page volume, paper requirements, current service history, black page cost, scanning workflows, finishing, network requirements, and ink usage before recommending a configuration. We also provide local printer and copier service, ink and toner support, and managed print services throughout our regular Western Wisconsin service area.
Request information or a quote

AM-M5500 buying questions

Practical questions to answer before choosing an enterprise monochrome MFP.

How fast is the Epson AM-M5500?
Epson rates the AM-M5500 at 55 ISO pages per minute in black, with a fast first page out.
What monthly volume is the AM-M5500 designed for?
Epson recommends a monthly print volume from 8,000 to 60,000 pages, which positions the AM-M5500 for large workgroups and departmental use.
Does the AM-M5500 print 11 × 17?
Yes. The AM-M5500 supports paper through 11 × 17 / A3. Epson support documentation also lists supported long user-defined media through the multipurpose paper path for appropriate applications.
What ink does the AM-M5500 use?
Epson lists the T15K DURABrite Pro extra-high-capacity black ink cartridge for the AM-M5500. The ink code is T15K and the Epson SKU is T15K100.
What maintenance box does the AM-M5500 use?
Epson lists maintenance box model C12C937181 for this platform. The device will notify users when the maintenance box requires replacement.
Does the AM-M5500 offer finishing options?
Yes. Epson lists options for stacking, stapling, booklet making, and hole punching, along with optional fax and multi-network configurations. The exact configuration should be selected around the office's workflow.
Why consider the AM-M5500 instead of another monochrome laser copier?
The main differences are the PrecisionCore Heat-Free inkjet print engine, Epson's lower-power and compact-footprint claims, and a monochrome supply system based on black pigment ink rather than laser toner and a heated fuser. The right choice still depends on volume, workflow, finishing, service, and total operating cost.

Considering the Epson AM-M5500?

Tell us your current copier model, monthly meter volume, paper sizes, finishing needs, and service concerns. We can help determine whether the AM-M5500 is the right monochrome platform for your organization.

Request InformationCall (715) 838-0986

Specifications & Manufacturer Claims

Important product notes

Print speed is a manufacturer-rated ISO figure and actual performance varies with system configuration, software, page complexity, network conditions, and workflow. Epson's floor-space and power-consumption comparisons are based on similarly featured A3 monochrome laser printers and copiers in the 45–60 ppm class using competitive data available to Epson as of November 2024; actual energy savings vary by configuration and use.

Paper handling, fax, network, and finishing capabilities depend on the installed configuration and accessories. Epson specifies genuine Epson-brand ink for this product. Product specifications, accessory availability, software support, and consumable numbers can change; confirm the current configuration and supplies before purchase.